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[01] Help & Support

HELP

We are here to help you use Verahm with peace and confidence.

For questions, feedback, or technical issues, reach us at support@verahm.org. We aim to respond within 2-3 business days.

[02] Help Topics

Find answers for the features you use most / or reach out when you need a hand.

Topic

Account & Profile

  • Creating an account
  • Signing in and signing out
  • Resetting your password
  • Updating your name or profile
  • Changing your language preference
  • Deleting your account

Topic

Prayer Sessions

  • Morning, noon, and afternoon prayer slots
  • AI-generated prayer not appearing
  • Prayer audio not loading or playing
  • Sharing a prayer with others
  • Bookmarking a prayer
  • Switching your prayer category or focus

Topic

Daily Session

  • What is the Daily Session?
  • Session verse or audio not loading
  • Completing a session and tracking progress
  • Meditation Center not opening
  • Audio player controls not responding
  • Picking up where you left off

Topic

Bible

  • Browsing books and chapters
  • Changing your Bible translation (version)
  • Bible not loading or verses missing
  • Bookmarking a verse
  • Searching for a specific passage

Topic

Journal

  • Writing a new journal entry
  • Adding or changing entry tags
  • Editing or deleting an entry
  • Archiving and restoring entries
  • Journal entries not saving

Topic

Reminders & Notifications

  • Setting up daily prayer reminders
  • Changing reminder times
  • Reminders not arriving
  • Enabling notifications on iOS or Android
  • Turning off notifications

Topic

Voice & Audio Settings

  • Choosing a voice type (gentle or warm, male or female)
  • Adjusting playback speed
  • Audio quality issues
  • Generated audio not matching selected voice
  • Reporting inappropriate audio

Topic

Privacy & Data

  • Request a copy of your data
  • Delete your account and all data
  • Delete specific prayers or reflections
  • Understanding how AI content is generated
  • How your data is stored and protected

Email privacy@verahm.org.

Important

Emergency notice

Verahm is not an emergency service, crisis hotline, medical service, mental health provider, counseling service, or replacement for pastoral care.

If you are in immediate danger, experiencing a crisis, or having thoughts of self-harm, contact emergency services or a trusted person near you immediately. In the United States, call or text 988 for the Suicide & Crisis Lifeline.

[03] Getting Started

New to Verahm?

Follow these steps to set up your practice and get the most out of the app.

1

Create your account

Download Verahm, tap Sign Up, and enter your name, email, and password.

2

Set your focus

During onboarding, choose your spiritual goal: growth, peace, strength, or another focus that fits your season.

3

Pick a schedule

Select morning, midday, or evening as your preferred prayer and reflection time. You can also set a custom reminder.

4

Choose your themes

Pick one or more themes that matter to you. Verahm uses these to personalize your daily prayers and sessions.

[04] FAQ

Common questions

Is Verahm free?

Verahm is designed as a ministry-first app. Our goal is to keep core Scripture, prayer, and reflection features free and accessible to everyone.

What is the Daily Session?

The Daily Session is a short guided experience that pairs a Bible verse with a meditation or reflection. It is designed to take just a few minutes and can be completed at your chosen time of day.

What prayer time slots are available?

Verahm offers morning, noon, and afternoon prayer slots. Each slot generates a unique AI-assisted prayer based on your chosen focus and themes.

Can I change my Bible translation?

Yes. Go to your Profile tab, tap the Bible Version option, and select from the available translations.

How do I change the voice for audio?

Open your Profile tab and tap Voice. You can choose from gentle or warm voices in both male and female options. Playback speed can also be adjusted there.

Is AI content the same as Scripture?

No. AI-generated prayers, reflections, and encouragement are tools to support your practice, not Scripture. The Bible remains the foundation. All generated content is meant to point you back to God's Word.

My reminders stopped working. What should I do?

First check that notifications are enabled for Verahm in your device settings (iOS: Settings → Verahm → Notifications; Android: Settings → Apps → Verahm → Notifications). Then open the Profile tab and verify your reminder times are set correctly.

Can I delete my account?

Yes. You can request account deletion through the Profile tab in the app, or by emailing support@verahm.org. All personal data, prayers, and journal entries will be permanently removed.

How are journal entries stored?

Journal entries are saved locally on your device. They are not synced to the cloud or shared with anyone. Deleting the app will remove local journal data.

Who operates Verahm?

Verahm is powered and operated by LeySoft LLC, a limited liability company registered in Wyoming, United States.

[05] Still Need Help?

We are here
when you need us.

Reach the Verahm team for support, privacy requests, and ministry partnership conversations.